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🚫 We can't verify or use your address as provided.

Here are the most common reasons:

• You provided a PO Box, but your order is shipping via FedEx or UPS (they don't ship to PO Boxes).
• Your address is malformed or contains a mistake.

If we can't confirm your address, we have no way of knowing if it's slightly off or completely wrong.

It’s important to us that you get your order quickly and without delays, so please carefully follow the steps below.

📦 Our experience shows that if your address can't be verified using the link below, there's a high chance your package will be returned to us.

What to Do:

1. Use the Smarty Streets tool to verify and format your address correctly.
2. Submit the verified address by emailing us here:📧 [Click to Send Email]

If you can’t verify your address with Smarty Streets, and confirm that you regularly receive mail via USPS and FedEx at the address you provided, and we’ll ship as is.

⚠️ Note: If your address can't be verified and your package is returned to us because you confirmed the address was good, you’ll be responsible for the cost of shipping it again.

Absolutely.

We back the blue here and we are thankful for our Vets.

Lifetime 10% discount for Veterans, Law Enforcement, Fire and First Responders.

We do require proof to maintain exclusivity for those who've earned it.

Send proof (anything below) and we will return a discount code just for you.

• DD-214 (redact SSN)

• Copy of honorable discharge

• Picture in uniform with name tag visible

• Drivers license with Veteran endorsement

• VA Card

We're vets too, just send us something we will recognize.

Thank you for your service!

NOTE: One discount code max per order. If we are running a sale you may be better served by using the sale code.

Pew Pew Points may not be used in conjunction with your veterans discount.

Send Proof of Service

📦 Larger orders may arrive in multiple shipments and could be split between USPS, FedEx, or UPS.

✉️ We send tracking emails for every shipment. Be sure to check your inbox and spam folder for updates. Some packages may still be on their way!

🚚 This often happens with products like:

• Centerfire KYLs
• Gong Galleries
• Static Torso Target Systems
• Portable Target Stands
• Steel Challenge Stages

⚠️ Important: Your packing slip might list items that are only partially shipped. This is because we cannot split SKUs within a package.

Please wait until all packages arrive before reaching out about missing items. This is usually the cause when items appear to be missing.

Probably not.

We're not a custom fabrication shop; we focus on designing productsonce and producing them in large quantities.

Exceptions:We may consider custom orders over $2,000.

Custom orders must be paid in advance. To get a quote, we’ll need your .dxf file, thickness, and quantity.

If holes are required, specify the size, location, and number.We are also an approved GSA target manufacturer for the Federal Government Contractor program.

No, no exceptions.

We operate our fulfillment warehouse on our personal property under a strict zoning variance that only permits us to run an internet-only business.

We will never violate or risk losing this for anyone.

We do not have a brick-and-mortar retail location and are strictly an online sales business.

Shipping is FREE on all orders over $99 and very reasonable below that.

For orders over $500 and within 50 miles of 49426, we offer free local delivery on our truck, usually same or next day. 🚚

All orders over $99 ship free (lower 48).

If you have a $100 order and enter a 10% discount, your total drops to $90, no longer qualifying for free shipping.

You’ll need to add more items to reach the free shipping threshold again or pay for shipping.

Note: The cost of goods must exceed $99 for free shipping. Shipping costs don’t count, as there won’t be any if you qualify.

Yes, read on for how to save...

HOW TO SAVE ON SHIPPING 🚚

If you live outside the lower 48, we do not offer free shipping, as some items cannot ship via USPS Flat Rate. In many cases, shipping costs may exceed the product price.

💡 PRO TIP:To get inexpensive shipping outside (or inside) the lower 48, order items that can fit into a USPS Flat Rate package. You can get a rate quote directly in the cart.

If your shipping cost seems high, you likely have an item in your cart that cannot ship via USPS Flat Rate. Remove that item and check the new shipping quote—costs should decrease significantly.

Items that can't ship via USPS Flat Rate:

• 16" Gongs
• IPSC Torsos
• Steel Challenge Bases
• * Anything more than 12" long

💵 Remember: You can always get a shipping rate quote at checkout before committing to your order.

NO. (With one exception: U.S. Protectorates)

We gave it our best shot, but there were too many complaints about:

• High shipping costs (which are out of our control)
• Shipping delays (also out of our control)

We no longer ship overseas, so please don’t ask.

🚚 Most orders ship the same or next business day (M-F), except during sales, when it may take 3-5 days to ship.

⏳ Transit time will be displayed at checkout before you complete your payment.

Here's the revised version with emojis, bolding, and improved readability:

Original:

Character Count: 480

📦 Shipping options depend on your purchase. It could be USPS, FedEx, UPS, or a combination of them.

We fully utilize the USPS "If it fits, it ships" policy. If your item fits in a USPS Priority Flat Rate box, it will ship that way.

Some larger items that don’t fit will ship via FedEx or UPS.

✉️ Prefer FedEx or UPS only? You can specify this at checkout, but there will be an additional fee for that option.

🏠 The most common issue is an incorrect address.

Customers often enter the wrong zipcode, city, or even the state.

In some cases, the address might be malformed—for example, calling an avenue a street or forgetting an apartment number.

✅ Please confirm your address using smarty streets, and then enter it in that format.

Our website will then be able to provide you with a shipping rate.

📦 Most packages are delivered on time, but some may experience delays. Unfortunately, we have no control over speeding up deliveries.

🚨 Over 95% of our shipping complaints are related to USPS. If your USPS package is more than a week late, you can submit a trace [HERE] or contact our customer support, and we’ll handle it for you. Typically, a trace results in delivery within 5 business days.

📞 For FedEx shipments: If your package is a week late, call 1-800-GO-FEDEX or contact us, and we’ll submit a trace for you. In most cases, the package is delivered within a few business days.

⚠️ If your package isn’t delivered within a week after a trace submission, we will reship your order at no cost and file a loss claim.

Please Note: Shipping delays can be frustrating, but remember, we are not the USPS or FedEx—we aren’t personally delivering your targets.

🔧 Rest assured, we will do everything in our power to ensure you get what you paid for.

📞 FedEx issues can usually be resolved with a quick call to 1-800-GO-FEDEX.

🚨 Most of the delivery issues we experience are with USPS.

USPS tracking can be unreliable and may occasionally show a package as "delivered" when it's not. Here are the most common reasons:

Common Reasons for Missing USPS Packages:

1. 📬 Check your mailbox—some smaller orders fit there, and it’s easy to overlook.
2. 🚪 Look around your property—the mail carrier may have left the package in an unusual spot (garage, porch, etc.).
3. 🏤 Check with your post office—if the carrier didn’t feel comfortable leaving the package, it may be waiting there without a notice.
4. 🏘️ Gated communities or apartments—check with the main office.
5. 🏡 Delivered to a neighbor—sometimes a neighbor will hold onto it and return it within a day or two.

If you’ve checked all these options and still can’t find your package, contact us for further assistance.

🔍 Before contacting us, please make sure you’ve removed all targets and carefully searched the packaging.

Our packers often secure items to the targets or place them in false bottoms to protect them during shipping.

Almost every time a customer checks again with this in mind, the items are found. So please, take a closer look before reaching out.

🚚 We usually ship very quickly, often the same or next day.

If your order hasn’t shipped within 5 days, there’s likely an issue with your shipping address.

📧 We’ve probably already emailed you asking for an address correction but haven’t heard back. If you’re here because your order is delayed, check your spam folder—we’ve likely tried contacting you.

✅ We need your address in a format that validates with Smarty Streets to ensure it reaches you without issue. You can click the banner below to verify your address.

You can submit your corrected and verified address [HERE]. Please include your order number so we can process your order ASAP.

❓ For questions like this, please visit our [TARGET SELECTION PAGE].

🛡️ Zinc-Plated Targets: Superior Protection and Durability

Our zinc-plated AR500 steel targets offer unmatched resistance to rust and corrosion, even in harsh outdoor conditions.

 The zinc coating acts as a self-healing barrier—when impacted, it naturally seals minor scratches, preventing rust from spreading and extending the target's lifespan.

We’re the only manufacturer offering zinc-plated targets, ensuring longer-lasting, low-maintenance performance. Spend less time on upkeep and more time shooting! 💥

Before choosing another seller, consider:

• They’re not using Chinese or surplus steel
• They’re not plasma cutting (which weakens steel)
• You’re factoring in total shipping costs
• They bead blast both sides before cutting
• Their targets have durable zinc plating
• The targets are true to size (photos can be misleading)
• They offer a lifetime money-back guarantee on AR500 steel
• They have an established reputation with thousands of positive reviews

A Yugo and a Lamborghini are both cars, but not the same quality—just like AR500 targets.

Beware of sellers, especially on eBay and Amazon, claiming to sell AR500 but offering inferior products.

“The bitterness of poor quality remains long after the sweetness of low prices is forgotten.” ~Benjamin Franklin

DISTANCE IS IRRELEVANT

(We recommend 50 yards minimum, but this is conditional)

🔫 It’s not about distance—it’s about bullet speed at the target.

Many think shooting rifles at 100 yards is safe for all ammo, but bullet speed is what matters.

High speeds cause rapid expansion and contraction of the steel, leading to marking or pitting, regardless of target thickness.

Common Issue:

An AR-15 with a 16” barrel and 55 grain ammo typically shoots at over 2850 fps at 100 yards.

If you shoot at or under 100 yards with this setup, it will likely mark your targets, intensifying into pitting as speed increases.

EDGE CHIPPING

Targets are hardest at the edges due to heat during cutting.

Chipping may occur when hit near the edge with rounds over 2000 fps.

This is normal and not dangerous, as it won’t create craters that could redirect lead toward the shooter.

SAFETY GUIDELINES:

Pistols:

• 10-yard minimum; 7 yards for Steel Challenge stages.
• Rubber straps or Superhangers are safer than chains for close shooting.
• Always wear safety glasses; even bystanders should be protected.
• Avoid pitted targets.

Rifles:

• 50-yard minimum recommended.
• If your bullet is over 2850 fps at the target, back up to avoid pitting.
• Always wear safety glasses.

TIPS:

• Use standard ball ammo—hollow points and soft points pit steel faster.
• Avoid ammo with steel components; stick with brass or copper FMJ.
• If you shoot both rifles and pistols, use one side of the target for each to maintain a smooth surface for pistols at close range.

For more details, visit our Target Selection Guidelines.

Yes, you can leave them out without any issues.

🔧 All of our products come with ultra-durable Zinc Plating that protects against the elements and resists bullet spall.

 Unlike paint or powder coating, our Yellow Zinc Plating is chemically bonded to the steel, offering far superior durability.

We’re the only ones offering this, and our customers love the results!

For more details, visit our Tips & Care page.

Here’s the revised and more concise version:

📧 Review Request EmailYou’ll receive a review request email about 2 weeks after your order is delivered. If you can’t find it, check your spam folder.

This email will include a link to review your products.

📸 Photo Reviews & Pew Pew Points

To earn 500 Pew Pew points for a photo review, the product must be purchased directly from our store (not Amazon, Walmart, eBay, etc.).

If you don’t want to wait for the email:

1. Log into your account.
2. Go to the product page of the item you purchased.
3. Click the Reviews tab and hit Write a Review.

Here’s the revised and more concise version:

🎯 All of our targets ship with durable Zinc Plating that can be painted without prep.

We recommend using a fast-dry auto primer for best results, especially in lighter colors for better visibility in low light.

When painted, targets act as shoot 'n see targets, letting you both see and hear your hits. Most shooters repaint every 3-4 magazines or as needed.

🎯 Pew Pew Points are our way of rewarding loyal customers with points that can be used like cash in our store.

Earning Points:

• 1,000 Points = $10 | 2,000 Points = $20 | 3,000 Points = $30
• Earn 5% back in points on every purchase (essentially 5% off every order).
• 300 points for creating an account.
• 1,000 points for every friend you refer (they get 1,000 points too!).
• 500 points for submitting a photo review (limit 1 per order).
• 500 points for your birthday.
• 200 points for sharing us on Facebook.
• 100 points for liking our Facebook page.
•  

To earn and use points, you must have a customer account—don’t miss out!Points cannot be combined with sale or special offer codes.

🔔 You’ll be notified by email when points are earned, and you can check your balance anytime by clicking View Rewards Launcher at the bottom of the page.

🚫 No, you must be a member of the Pew Pew Points program to earn or use points.

Simply create an account with our store, and you’re automatically signed up.

We’ll even give you 300 points to get started!

🚫 No, Pew Pew Points cannot be used with sale codes. This is clearly stated in every email notification when points are earned.

The purpose of our Pew Pew Points program is to incentivize purchases when we’re not running sales.

Plase see the video titled "How to refer friends" on our Pew Pew Rewards page

Unlikely, and here’s why:

We receive many of these requests each year, often from people who’ve never ordered from us. If you’ve never purchased from us, the answer is always no.

With the rise of fake personas and solicitations, thanks to Bidenomics, we’ve had to be cautious and vet every request, which we simply don’t have the resources to do.

Additionally, we rarely see a return from physical events—banners and business cards are quickly forgotten after the event. Shooters aren’t at their computers, and there’s no link to drive traffic to our store.

However, if your club has a website, forum, or active video channel with followers, and you can provide a link back to us, your chances improve.

🎥 Free products for YouTube reviews?

✅ Yes, if: • Channel is a good fit • 15,000+ subscribers

✅ Focused on firearms content

✅ Aligns with our patriotic values

💰 Affiliate Program:

• 10% commission on referred sales• Open to qualifying content creators

📧 Contact us for consideration